Uber comes under scrutiny in Lagos as the government asks for real-time data sharing. The Lagos State Government has accused Uber of failing to uphold a data-sharing agreement made with ride-hailing companies operating in the city back in 2020.
Uber Comes Under Scrutiny in Lagos
According to the agreement, the Lagos State Government mandated Uber to provide real-time access to user trips and location data through backend API integration. While Bolt, another ride-sharing platform, has complied, Uber argues that it already shares the necessary data daily with the Lagos government and is hesitant about the real-time data request.
Oluwaseun Osiyemi, the Lagos State Honourable Commissioner of Transportation, emphasized the need for immediate action to address Uber’s non-compliance with the Data Sharing Agreement and API integration.
Lagos authorities and its issues with Uber
Recent reports suggest that Lagos authorities have seized cars used by Uber for ride-hailing services and financed by Moove. These vehicles, recognizable for their distinct appearance, are all operated through the Uber platform.
The government asserts that backend integration is essential to ensure a safe and well-regulated transport system, enabling the identification of drivers and riders and ensuring the protection of all users in emergencies.
Uber Has Met All Regulatory Obligations to the State
Uber maintains that it has met all regulatory obligations to the state, including payment of an annual license fee and a per-trip road improvement levy, as well as data-sharing requirements.
Data-sharing policies are not unique to Lagos State; globally, Uber has shared data on millions of users and drivers with regulators.
Uber’s Commitment to Regulatory Compliance in Nigeria and Globally
A spokesperson for Uber reiterated the company’s commitment to regulatory compliance in Nigeria and globally.
In 2020, during a review of ride-hailing regulations in Lagos, the former Transport Commissioner emphasized that the government sought only trip movement data for fee calculation purposes, not detailed user information.
Union of App-based Transporters of Nigeria’s Lagos State Chapter
Following the standoff, the Amalgamated Union of App-based Transporters of Nigeria’s Lagos State chapter advised drivers on the Uber platform to temporarily halt operations until the issue is resolved.
Despite multiple letters from the Lagos government, Uber has yet to comply fully, leading to actions such as detaining Uber app users. However, Uber claims to be actively working with the government to find a lasting solution for API integration.
Uber Regulatory Challenges Regarding Licensing In Abuja
In Abuja, Uber also faced regulatory challenges regarding licensing, but the company assured that it had submitted the necessary documents to the Federal Capital Territory Administration (FCTA).
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