Wema Bank Plc is known as the most enduring and resilient indigenous bank in Nigeria, with a rich history of delivering comprehensive and top-quality banking and financial advisory services to Nigerians.
Client Support Assistant at Wema Bank Plc
The bank is currently seeking qualified personnel to fill a position in their organization.
- Job Title: Client Support Assistant
- Location: Lagos
Job Description
- Wema Bank in Ibadan, NG is seeking a dynamic individual to join our team as a Client Support Assistant.
- As a Client Support Assistant, your primary responsibility will be to deliver exceptional customer service to our clients, catering to their needs and ensuring their utmost satisfaction with our offerings.
- This part-time Associate Level position necessitates a minimum of 2 years of experience in a comparable capacity.
Responsibilities
- Provide assistance to clients through phone calls, emails, and face-to-face interactions.
- Offer information about our products and services to existing clients as well as potential customers.
- Respond to and resolve client concerns and complaints promptly and professionally.
- Work with other team members to guarantee that our clients have seamless experiences.
- Keep precise records of all interactions and transactions with clients.
- Assist the team with administrative duties as necessary.
Required Qualifications
- Having a Bachelor’s Degree in Business Administration or a related field is an advantage.
- Possessing a resilient and energetic personality is essential to succeed in a fast-paced and customer-focused environment.
- Demonstrating strong project management and problem-solving skills is important.
- Excellent communication and interpersonal abilities are required.
- Proven ability to handle multiple tasks simultaneously and prioritize them efficiently.
- Proficiency in both Microsoft Office suite and CRM software is essential.
Benefits
- Part-time employees receive complimentary life insurance and disability insurance.
- Part-time employees are provided with free accommodation.
How to Apply
Candidates who meet the criteria and are enthusiastic about the opportunity should access the designated online platform by clicking here to complete the application process.
Application Deadline
Not Specified.
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