Arch Retail Solutions Secures Contract with Al Raya Supermarkets in Saudi Arabia

Arch Retail Solutions, a leading provider of retail management solutions, has embarked on a global expansion strategy beyond its traditional southern African footprint. As part of this initiative, Arch has secured a significant contract with Al Raya Supermarkets, a prominent supermarket chain in Saudi Arabia.

Arch Retail Solutions Secures Contract with Al Raya Supermarkets in Saudi Arabia
Arch Retail Solutions Secures Contract with Al Raya Supermarkets in Saudi Arabia

Arch Retail Solutions Secures Contract with Al Raya Supermarkets in Saudi Arabia

Founded in 1991 in Jeddah, Al Raya Supermarkets has established itself as a pioneer in the supermarket business, boasting a robust network of 51 stores, a distribution center, and three bakery production centers across the western part of the Arabian Peninsula.

With its headquarters in Jeddah, Al Raya has become a household brand from the border with Jordan to the border with Yemen.

Arch Retail Solutions collaborated closely with the Al Raya team to plan and implement its suite of retail management solutions, customizing them to address the operational needs of the supermarket chain.

The project, spanning from July to October 2023, involved meticulous planning and custom development to ensure comprehensive coverage of all operational requirements before implementation commenced.

Suite of Arch Solutions Deployed at Al Raya

The rollout of Arch Solutions began in November 2023, with the first store, Al Raya Sari, going live, and was completed across all 51 stores by February 2024. The suite of Arch solutions deployed at Al Raya includes:

Arch Enterprise: An ERP solution centrally controlling the operation.

Arch Retail: In-store solution driving operational efficiency and profitability.

Arch Mobile: Management capability for quick on-the-floor intervention.

Financial Integration: Seamless flow of operational data from Arch Retail to SAGE Evolution.

Integrated EFT: Integration with local banks for electronic fund transfers.

Integrated Telco/Virtual Services: Integration with local mobile companies for telecom services.

WMS Integration: Integration into the distribution center’s Warehouse Management System (WMS).

Arch Celebrated Completion of the Project 

The successful completion of the project was celebrated at the head office with a cake adorned with the logos of both Al Raya and Arch.

Paul Gleed, Project Lead from Arch, attributed the project’s success to the excellent collaboration between the Arch and Al Raya teams, emphasizing their dedication and round-the-clock efforts.

Arch Retail Solutions expressed pride in being the solution of choice for Al Raya Supermarkets and looks forward to a strong and prosperous business partnership in the future.

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