Has it ever happened to you? You booked a flight, but suddenly plans change, and you find yourself needing to cancel your reservation. It has happened to me severally and if you are a frequent traveler, you may have had the same experience.
If you’ve booked a flight with AirAsia and you’re wondering how to cancel it without any fuss, you’re in the right place. In this guide, we will walk you through how to cancel an AirAsia flight.
How to Cancel AirAsia Flight
AirAsia is a popular low-cost airline based in Malaysia that operates flights to various destinations in Asia and beyond. It was founded in 1993 by Tony Fernandes and has grown since then. It is now one of the largest budget airlines in Asia. The airline is known for its affordable fares, making air travel accessible to a wide range of travelers.
AirAsia operates a vast network of domestic and international flights, connecting major cities and tourist destinations across Asia, Australia, the Middle East, and beyond. If you booked a flight with AirAsia and wish to cancel it, you can do so in your account dashboard.
Get your booking details
Before you begin the cancellation process, make sure you have all your booking information handy. You need your booking reference number, the name of the passenger, and the email address used for the booking. Have them readily available.
Head to AirAsia website
Open your web browser and go to the official AirAsia website. On the homepage, look for the “Manage Booking or sign in” option. This is usually prominently displayed and easily accessible. Click on it to proceed.
Log into your account
If you have an AirAsia account, log in using your credentials. If you don’t, you need to enter your booking reference number and the passenger’s last name to access your booking or simply open a new account, it takes a few minutes. Having an account can often simplify the process, allowing you to manage your bookings more efficiently.
Locate your booking
Once you’re logged in, you’ll be able to see a list of your bookings. Find the specific flight you want to cancel and click on it. This will open up the detailed information about your reservation.
Select the cancellation option
Within the booking details, look for the cancellation or modify option. Click on it to initiate the cancellation process. AirAsia usually provides clear instructions and prompts you to confirm your decision.
Review the cancellation policy
Before you confirm the cancellation, take a moment to review AirAsia’s cancellation policy. This will help you know about any potential charges or refunds you might receive based on the time of cancellation and the type of ticket you purchased.
Confirm your cancellation
After reviewing the policy, confirm your cancellation. AirAsia will ask you for final confirmation to ensure you want to proceed. Once you confirm, your flight will be canceled, and you will receive a confirmation email shortly afterward.
Check for refunds or credits
Depending on the type of ticket you purchased and the time of your cancellation, you may be eligible for a refund or travel credits. AirAsia usually processes refunds within a specific timeframe. If you don’t receive your refund within the stated period, don’t hesitate to contact their customer service for assistance.
Canceling your flight with AirAsia is a straightforward process, if you have an account with them, it makes the process even easier, if you don’t have an account, you can easily create one for yourself and manage your books and reservations from your account. Before canceling your flight, make sure you read their cancellation policy. You may be eligible for a refund.