T-Mobile will begin notifying users on its older unlimited plans, including One, Simple Choice, Magenta, and Magenta 55 Plus plans, that their plans will be updated, and their monthly costs will increase starting with their November bills. This change is confirmed by the carrier and is set to take effect next week.
T-Mobile’s Forced Plan Migration – How it Affects Your Next Bill and How to Opt Out
T-Mobile is scheduled to send out notices beginning on October 17, informing users that there will be an increase of approximately $10 per line when they transition to the new plans. However, customers who opt for AutoPay can save $5 per line, and this discount is applicable for up to eight lines on a single account.
It’s worth noting that T-Mobile has updated its AutoPay rules, now requiring a linked bank account or debit card instead of a credit card. Given the company’s past data breach issues, some consumers may have reservations about linking their banking information to their accounts.
Those Who Don’t Want Their Plans Changed Will be Able to Reverse the Move
T-Mobile stated that they aim to provide customers with improved features through these changes. However, the exact number of affected users or the definition of a “small number” is not immediately clear.
T-Mobile also mentioned that customers who prefer to keep their existing plans can choose to revert the changes. To do this, they will need to contact T-Mobile’s Customer Care support line to make the necessary arrangements.
News of Change of Plans First Leaks on Reddit
The information about these plan changes initially surfaced on platforms like Reddit, The Mobile Report, and the Tech Life Channel on YouTube.
According to the leak on Reddit, customers on Simple Choice plans will be transitioned to either Magenta or Essentials Select, while those on Magenta or One plans will move to Go5G. Customers on Magenta 55 Plus will be migrated to Go5G 55 Plus. Business users on Simple Choice Business will undergo a similar transition to the carrier’s Business Unlimited Advanced plan.
It’s noteworthy that these changes come more than three years after T-Mobile’s merger with Sprint. Part of the merger agreement was a commitment not to increase rates on plans for three years. While T-Mobile introduced a Price Lock promise, it mostly applies to its newer plans introduced in the last two years.
On its Price Lock page, T-Mobile specifies that customers on “eligible plans” from before April 28, 2022, who do not wish to switch to a new T-Mobile plan, can have the carrier cover their final month’s recurring service charge if T-Mobile raises prices and they choose to leave. To take advantage of this offer, customers need to notify the carrier within 60 days.