How to Contact Firstbank Customer Care

Having issues with your first bank account and do not know what to do, then you don’t have to worry any longer as this content will give you the proper guide through all the different processes.

How to Contact Firstbank Customer Care

Different Processes for Contacting FirstBank Customer Care

There are different processes for contacting FirstBank customer care, it could be accessed through phone number, email, or other means we would be discussing further;

Through Email

You could also access the contact service through the email address, the email is

Through Phone Number

Calling FirstBank’s customer service hotline is normally the best way to get in touch with customer support. Check your account statements, the official website, or the back of your debit or credit card for the phone number. Or you could also contact the customer care service through the telephone number +234 708 062 5000, +234 1 448 5500.

Through WebPage

It is quite possible to access more information on how the First Bank contact webpage the with this page First Bank gets to reach our help from anywhere or any day when you need help with their services or products. First Bank Contact

Through social media

Well, social media helps us to get information faster and better and there are so many social media platforms where you can access the first bank information and there are active on social media platforms. You may reach out to them through their official social media accounts (such as Twitter or Facebook) with your questions or concerns.

Local Branch

You might prefer a face-to-face interaction or physical interaction; you could simply visit the first branch around and have the conservation of your concern with the customer service representative.

Mobile App

The mobile app is also another option as you can access information about your concern through the customer service details on the app.

Whatsapp Chat Banking

This is another effective way of accessing First Bank options and the First Bank WhatsApp platform has different functions which are onboarding, checking balance, sending money, paying bills, airtime purchases, and even data purchases. All you have to do is add the First Bank WhatsApp number which is 08124444000 and get started.

Frequently Asked Questions

Where is FBN’s head Office Located?

The FBN (First Bank of Nigeria) headquarters is located in Lagos.

What is the FirstBank Code?

Among other things, the transfer code provides a practical and safe way to move money between accounts, pay bills, purchase airtime, and verify account balances. Any mobile phone, regardless of network, can access the First Bank transfer code, which is *894#.

Why does it indicate “transaction not permitted” on my FirstBank account?

This message means that your bank is limiting the number of purchases you may make with your card. To find out why your account is restricted, please contact your bank. If you have a card from another bank, you might potentially try using it to finish the transaction.

How do I access my 5-digit PIN for my First Bank transfer?

It is quite possible to access the 5-digit PIN for your first bank transfer by going through the following process:

  • You first dial *894*0# digit.
  • Then you will see a list of disguised debit card numbers that are linked to your account that is displayed.
  • Choose the debit card you use.
  • You have to enter the 4-digit personal identification number for the selected debit card you have chosen.
  • You can now create the 5-digit PIN of your choice.

Why is my USSD code for FirstBank not working?

Network issues are one widespread problem that everyone faces. Network stability is necessary for USSD codes to function. Your USSD code may not function properly if you’re in an area with spotty network coverage or frequent network outages.

More Related Content


Please enter your comment!
Please enter your name here