Here I would be explaining How to Fix a Chromebook Touchscreen That’s Not Working. If your Chromebook touchscreen stops working, it could be a result of a dirty screen, settings, or software.
One amazing thing about Chromebooks is that a powerwash would usually get things back on the right track if everything else fails. That is the last resort, though, so make sure that you start with the simple stuff and work from there.
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Why Would My Chromebook Touchscreen Stop Working
Chromebooks are quite easy to use and easy to fix, and in a situation where the touchscreen stops working, we should be able to trace them to a handful of issues with quite some easy fixes. Here I would be stating some of the major causes of the Chromebook touchscreen not working:
Dirt or Debris on the Screen
If the screen of the Phone is dirty, the touchscreen functionality might not work. The same remains true if your hands are dirty or wet.
System Settings
You might have disabled the touchscreen accidentally; in which case you can fix by re-enabling the screen.
Software Problems
A lot of Chromebook software issues can get resolved via the hardware or factory reset.
Hardware Problems
The Touch screen digitizer or other hardware might have failed.
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How to Fix a Chromebook Touchscreen That isn’t Working
If you want your Chromebook touchscreen to work again, there are tons of steps that you can take to get it fixed, and luckily, most of them do not require any technical expertise or tools.
You can start by making sure the screen of the Chromebook is not dirty, move on to verifying that the screen is not toggled off, and then finally attempt a reset and a powerwash, which can fix most of the Chromebook issues.
Clean the Screen
Shut down your Chromebook, then thoroughly clean the screen using a lint-free cloth. The steps are quite similar to cleaning the screen on an iPad. Make sure to be careful to remove any dirt or debris, food crumbs, or sticky residues, and then dry the screen if there is any Liquid on it.
If the screen if dirty, you can make use of a cleaning solution specifically designed for LCD screens and a microfiber cloth. Make sure to make use of as little liquid as possible, and don’t drip it on the keyboard or allow the cleaning solution to run down behind the screen. Finish up by completely drying the screen using a different microfiber cloth.
Make Sure Your Hands are Dry
Before trying deciding to tryout your touchscreen again, make sure that your hands are clean and dry, or the touchscreen might not work well. If you are in possession of a touchscreen stylus, check to see if it works on the screen.
Check to See if the Touchscreen if off
Chromebooks come with the option to toggle the touchscreen on and off. If you switch the screen off by accident, toggling the settings back on should fix the issue
In other to activate the Chromebook touchscreen toggle faster, press Search + Shift + T.
Reset your Chromebook
If after trying out the three methods above, your touchscreen still fails to work as expected, try to perform a hard reset. This process is not that complicated to handle, just follow the method stated below:
Hard Resetting your Chromebook:
- Turn off the Chromebook
- Then press and hold the refresh key and push the power button
- When the Chromebook starts to release the refresh key
Hard Resetting Chromebook Tablet:
- Press and hold the power buttons and volume up buttons.
- Then wait for about 10 seconds
- Then release the buttons.
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Reset your Chromebook Factory Settings
if after trying out the steps above, your touchscreen fails to work, then next thing to consider is resetting the Chromebook to Factory settings. This step is also called powerwashing, and it would erase all the local data, so, make sure that all your files are backed up before you proceed.
If you suspect the issue to be from the hardware, it is high time you consider taking it to a repair shop. Your screen might be faulty and would need to be changed.
FAQ
How Do I Turn off the Touchscreen on My Chromebook?
You can use the keyboard shortcut search+shift+T to lock your Chromebook touchscreen. You might be required to head to chrome://flags/#ash-debug-shortcuts and enable debugging keyboard shortcuts to use it. This option is not available on every Chromebook.
How do I Fix it when my Chromebook Touchpad Isn’t Working?
If the touchpad on your Chromebook fails to work, try pressing the Esc key several times. Some Chromebooks have function keys that can turn the touchpad on and off. If you have keyboard shortcuts enabled, press search+shift+P to toggle the touchpad.
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