ChatGPT Bug Reportedly Exposes Payment Info of Its Subscribers

ChatGPT bug reportedly exposes payment info of its subscribers. An investigation carried out into a bug that exposed the chat history titles of users also revealed additional problems and issues.

ChatGPT Bug Reportedly Exposes Payment Info of Its Subscribers

ChatGPT Bug Reportedly Exposes Payment Info of Its Subscribers

OpenAI temporarily disabled ChatGPT in the early parts of this week in a bid to fix a bug that let some people see the titles of the chat history of other users with the popular AI chatbot. OpenAI in an update on Friday stated that the bug may also have exposed some personal data of ChatGPT Plus subscribers, and this is including payment information.

“Upon deeper investigation, we also discovered that the same bug may have caused the unintentional visibility of payment-related information of 1.2% of the ChatGPT Plus subscribers who were active during a specific nine-hour window,” OpenAI in the update stated.

The Bug Has Now Been Fixed

The bug in question, which has now been fixed, lets some people see the first and last name of another user as well as, the email address, payment address, last four digits of a credit card number, and credit card expiration date. Full credit card numbers however were not exposed, OpenAI stated. The company cited that it believes the number of people “whose data was actually revealed to someone else is extremely low.”

OpenAI CEO Sam Altman’s Tweet on Wednesday Regarding the Issue

OpenAI CEO Sam Altman in a tweet on Wednesday said that a major issue in ChatGPT was the result of a “bug in an open source library.” On Friday, the company then said that the “bug was discovered in the Redis client open-source library” that OpenAI uses to cache user information in its own server.

While it is still unclear as to the exact number of people affected, it’s just a reminder to be cautious when utilizing the services of ChatGPT and other new AI tools, many of which are still in their beta or testing phases. OpenAI on Friday stated that it has notified affected and impacted users that their payment information may have been exposed.

The Impact of ChatGPT Since Its Release

OpenAI released ChatGPT in the latter parts of last year, and by January, the service was estimated to have reached 100 million active users. It has been followed by a surge in new AI tools and services from many firms and this is including MicrosoftGoogle, and Adobe.

The Effect of the Bug

The ChatGPT bug as you should know gained notice earlier this week after OpenAI confirmed to Bloomberg that many people saw the titles from the chat history of other people instead of their own. However, the “substance of the other users’ conversations was not visible,” as per Bloomberg reports. When someone is using the services of ChatGPT, a chat history with the service shows up along the left-hand side of the website, thus letting people continue and carry on with past conversations.



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