MyQ no longer integrates with any of the leading smart home platforms, but luckily, there are other options available.
This Smart Garage Door Controller Has Lost Much of Its Intelligence
The Chamberlain Group, which owns the MyQ smart garage door controller technology, has declared the termination of all “unauthorized access” to its APIs. This action disrupts the smart home connections for numerous users who depend on platforms like Homebridge and Home Assistant to perform tasks such as closing the garage door when they lock their front door or triggering a light if their door remains open for 10 minutes. This affects the flexibility and control users had with the device they purchased.
This decision follows a year after Chamberlain ended its official Apple HomeKit integration and a few months after it terminated support for Google Assistant. Regrettably, this is another instance of the company’s unfriendly stance towards the interconnected smart home.
On November 7th, following the publication of this article, the company provided additional information in its blog post. It stated that the unauthorized access to its APIs had led to significant traffic and, at times, resulted in a substantial DDOS event that consumed substantial resources.
MyQ pioneered the connected garage door controller, hitting the market in 2011. Its purpose was to address common issues, such as heading to the airport for a two-week vacation and realizing halfway that you can’t remember if you closed the garage door. Today, it serves as both a standalone device capable of connecting to and managing your current garage door opener and as integrated technology in Chamberlain and Liftmaster garage door openers (with Chamberlain being the owner of Liftmaster).
So, if you’re in a situation like Verge reader Mike Dougherty, who initially brought this matter to our attention, and you own a Chamberlain door opener with integrated MyQ technology, your options are limited. You must either invest in a new garage door opener or purchase a third-party controller device, such as the Meross Smart Wi-Fi Garage Door Opener remote, to regain the functionality you previously enjoyed.
User Frustration and the Pitfalls of Cloud-Integrated Products
Mike Dougherty expressed his frustration, saying, “It bothers me on a fundamental level to know that my garage door opener has built-in smart features that I can no longer use. I dislike the fact that I need to add another device (and yet another IP address to my network) to fulfill a function I’ve had for years. However, if I want both HomeKit and Amazon Key support, it seems to be the only solution.
He expressed his frustration on a fundamental level, stating, “It bothers me to realize that my garage door opener has smart features that will now go unused. I’m displeased that I need to introduce another device (along with yet another IP address on my network) to replace the function I’ve relied on for years. However, if I want both HomeKit and Amazon Key compatibility, it appears to be the only solution.
This bait-and-switch serves as another cautionary example for consumers regarding the drawbacks of purchasing cloud-integrated products, as the manufacturer can alter their functionality at any time.
People turned to “unauthorized integrations” because Chamberlain no longer provides any practical authorized options for those who wish to extend their control beyond using the MyQ app or their vehicle’s software to manage their smart garage door opener.
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