Apple instructs all iPhone 14 owners to download critical iOS update immediately otherwise both FaceTime and iMessage may not work.
Apple Instructs all iPhone 14 Owners to Download Critical iOS Update Immediately
If you are one of the persons to have picked up the newly launched iPhone 14 or the iPhone 14 pro then you will want to download the latest software update on your device immediately. This is so because, without it, you could run into some major FaceTime and iMessage bugs.
iPhone 14 and iPhone 14 pro devices that have just been newly activated may not be able to receive iMessages or even FaceTime calls due to bugs. Users of the devices may see green iMessage bubbles when they are texting other iPhone users rather than the usual blue color, and message recipients on the other hand may see messages coming from the wrong account, for instance, they may see the email address of the sender instead of their phone number.
How to get rid of the FaceTime and iMessage Problems on Your iPhone Device
And considering that one of the primary uses of a smartphone is texts and calls to other phones, these very FaceTime and iMessage issues on the most recent iPhones are sure to be very annoying. Fortunately, there’s already a fix for that. With the steps that will be shared in this post, you will be able to resolve the issues.
Apple in the post warning about the bug warned that the problem already has been patched in the latest version of iOS 16 (iOS 16.0.1). And immediately your iPhone 14 preorder has arrived and been activated and everything is set up, you should go to your settings app and then go to the general tab and tap on software update.
If you using an older version of iOS you will see the option to download and update and this should be the iOS 16.0.1 build that you need to fix the communication problems of the iPhone 14. Immediately after this is downloaded and installed, the bugs should disappear.
Extra Steps to Take If the Problem Persists
If on the other hand, you are still having problems with FaceTime and iMessage after you have updated your iPhone 14 to iOS 16.0.1, the company suggests that you go through with some extra steps to then see if that fixes things.
- Return to the settings app on your iPhone and tap on cellular this time around. Make sure that your device is connected to the internet.
- Still, in the settings app, go to messages and then tap on send and receive. In this place, you will need to choose the phone number that you want to make use of with messages.
- Now go to the settings app again and tap on FaceTime. Again, you will need to choose the phone number that you want to make use of with FaceTime.
That’s it. But however, if after doing all these things and you are still experiencing more problems, there could be a much bigger problem with your device and you will need to contact Apple support directly.