There are 6 amazing WhatsApp Business Features you should know about if you have a WhatsApp Business account or you are interested in opening one. Its no longer news that WhatsApp has launched a new app known as WhatsApp Business.
This app has so many amazing features that makes business easier for individuals. As you read on in this post, you will discover these amazing features.
6 Amazing WhatsApp Business Features You Should Know About
Although small businesses can use WhatsApp to communicate with customers, it is not designed for businesses and hence, it lacks the core features every business owner will want. This has necessitated the introduction of Business WhatsApp which is available in most countries. Great news is that this app is also free and available for download on both Android and iOS devices.
Features of WhatsApp Business
Below are some of the amazing features that this social app contains
Business Profile or Information
Every business needs a good profile to position itself as an authority. With WhatsApp business, you can create a Business profile that contains information that are useful to your customers. You can add information like your address, website URL, email address, business description etc. Any information included on your business profile will be visible to your customers.
Automated Greeting Message
You may be concerned about new customers getting a welcome message when they send you a direct message (DM). Business WhatsApp has the amazing feature of setting Automatic greeting messages.
You can create a greeting message that customers will receive when they send you a message for the first time or after 14 days of inactivity. This welcome message delivers with no delay.
With quick replies on WhatsApp Business, you can create shortcuts for frequently sent messages. These are frequent messages to answer common questions customers may ask. This feature also lets you save and reuse the messages you frequently send so you can reply common questions immediately.
Setting Away Messages
The “Away Messages” feature on this social app is similar to the greeting messages. This messages are for customers that message you after business hours. It will send the custom message to your customers automatically while you are away.
Another wonderful feature you should know about is the Business profile label. This feature can help you keep your customers list more organized. With this feature, you can organize your contacts and categorize them with labels for easy access. You can use various labels such as “New customer”, “New Order”, “Pending payments”, “Paid” etc.a
Catalogs and Collections
The Catalogs and collections feature on Business WhatsApp is another beneficial feature. With this feature, you can display your goods to people so they can easily browse through and check out the products they are interested in and wish to buy.
With this feature, you can add information about the product, price, description and even product code. This makes it much easier for you as customers don’t have to ask you much questions.
WhatsApp Business is a social app that can also be used as an ecommerce app. Anyone can create an account with this app and you don’t need to be a registered business owner to use this service. You should start using this app to make business much more easier for you.
Frequently Asked Questions
What is WhatsApp Business?
WhatsApp Business is a new app launched by WhatsApp. It has the right features that meet the needs of small businesses and this features are not in the conventional WhatsApp application.
What is the Difference Between WhatsApp Business and WhatsApp?
WhatsApp Business has additional features which makes it different from the conventional app. Also, the logo of both apps are different.
Who Can Use WhatsApp Business?
Anyone can use WhatsApp Business, you don’t need to be a registered business owner before you can use the app. With this, you can set up your business profile on the app.
Can I Use WhatsApp Business for Personal Use?
Yes, you can open an account on this app for personal use. While setting up the account, you can indicate you are not a business. Even as a personal user, you will still be able to use the additional features.
How Many Users Can Use a WhatsApp Business Account?
At this time, only one person can use the account on the same phone. Each WhatsApp account must be linked to a mobile device and this may be modified in the future. You can use WhatsApp Business API if you have multiple people that wish to share a WhatsApp business profile.
- Best Baby Soother 2023 – Best Deals Available at Amazon
- Best Baby Products for New Parents Of 2023
- Best Video Baby Monitors of 2023
- Best Balsamic Vinegar 2023 – Best Deals Available at Amazon
- Best Motion Sickness Bands of 2023
- University of Canada West Scholarship 2023 Program for International Students – APPLY