Salesforce is an American cloud-based software company that provides customer relationship management service. The company is a popular CRM tool for support, sale, and marketing teams worldwide. They also offer enterprise applications focused on customer service, marketing automation, analytics, and application development.
The company was founded in 1999 in California, the United States by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez. The company unites our marketing, sales, commerce, service, and IT teams from anywhere with Customer 360.
With the help of customer 360, you can focus your employees on what is important right now, like stabilizing your business, reopening, and getting back to delivering exceptional customer experiences.
Salesforce helps people to create better jobs, lives, companies, and communities. They are learning the skills to improve their companies and careers through free online learning from Trailhead.
The company has committed its time, quality, and products to improve education, equality, and the environment for everyone. They help companies uncover deep insights and take data-driven actions to better serve their customer. You can find them at NO.1 Market St Ste 300, San Francisco, CA 94105.
Salesforce services permit businesses to use cloud technology to better connect with partners, customers, potential customers. you can track customer activity, market to customers, and many more services through using the Salesforce CRM.
What is Salesforce CRM?
CRM means customer relationship management. It is a department in Salesforce that offer enterprise applications focused on customer service, and other activity. It is a platform that is used by 150,000 companies worldwide.
The salesforce products are designed to serve their purpose, it is easier for businesses to choose the one that solves their unique requirements and technology bottlenecks. Some products widely used by companies are Salesforce Sales Cloud, Experience Cloud, Service Cloud, Marketing Cloud, Revenue Cloud, etc.
Let’s discuss Salesforce products. To know more about the products, you can click on the link.
The Community Cloud is a service model that offers a cloud computing solution to a limited number of individual or organization that is governed.
The analytic cloud is a service model where data analysis and similar services are performed on a public or private cloud.
The application cloud which was shorting to the app is a program that functions in the cloud, with the pure desktop app and some characteristics of a pure Web app.
IoT means the Internet of Things. It is a hot topic among the salesforce product. It is a giant network of connected things.
The sales cloud is one of the famous products referred to as “Sales”. This product is all about identifying, selling, and managing your customers and prospects.
Service cloud is a salesforce application to assist every customer, anytime, anywhere.
Marketing cloud was formerly called Exact Target. It is a digital marketing arm of the salesforce product family.
The following are services offered by Salesforce company.
Platform As a Service (PAAS): The PAAS is a service that offers you the framework and platform to build your websites and apps.
Software As a Service (SAAS): in these services, you will be directed on how to obtain the built-in software and make use of it.
Infrastructure As a Service (IAAS): This platform plays a vital role in Salesforce development, although not very widely used.
How to create Free Developer Account in Salesforce | Salesforce Sign Up
Every salesforce user will log in to salesforce through their account. So am here to show you how you can create a salesforce account. You can’t log in without an account.
The following are procedures to follow when creating a Salesforce account:
- Open your device and go to http://developer.salesforce.com
- Now click Sign Up
- Wait to load, once the page appears fill all details with a valid Email Address.
- A link will be sent to your email address
- Click on that link provided in your email
- Set your password to your account, make sure it is a digit you can remember
- Agree to their teams and click on Sign me up
Now you have an account, logging in will be easy. Now you are able to log in with a salesforce developer account.
Below are ways to log in:
- Visit https://login.salesforce.com. on your tab
- Wait to open, once it appears input your username and password
- Move down and click on Login
Making a Salesforce career as a choice will be a better option than any other profession seeing the opportunity that is created in the market. The Salesforce career is one of the best and most effective career options.
In Salesforce Career, they help you build up your skills, give access to heaps of training opportunities, etc.
Salesforce certifications are majorly divided into eight types based on the skill sets they are creating too. Below are salesforces as a career:
- Implementation Experts or Consultants
- Pardot Experts
- CPQ Specialists
- App Builders
These salesforce certifications can add value to your career.
The salesforce app is available for iOS and Android devices. The app is supported on various mobile platforms, both phone and tablets, with some minimum operating system requirements.
How to download Salesforce App on Android
- Open your tab and go to Google Play Store
- Top of the play store, click on the search bar
- On the search bar, type salesforce app
- Wait to load, once it appears click on Install
- After installation, launch the app from your home screen and log in to access the app
How to download Salesforce App on iOS
- Open your iOS and go to App Store
- Click on the search bar on the App Store
- Type salesforce app on the search bar
- Once it appears click on Install
- Once you install it, launch it from your home screen and log in to your Salesforce account to access it.
Salesforce App Login
To log in to your app will be very easy since you already have an account. Follow the below procedure to be able to access your app.
- Open your app and tap the salesforce icon on your home screen
- On the home screen, you will see the login page
- Click on the Login bottom and enter your username and password
- Click on Log in