JustAnswer is an online question-and-answer service or tool that connects users with experts in various fields or subjects. Once you’re connected with a particular expert, you can ask a question and receive a typed response from that expert. For an additional fee, you can even speak with an expert on the phone.
Just Answer provides a very huge value. On the website, you’ll find experts in the following fields:
- Taxes, financial issues
- Veterinary medicine
- Electrical work
- Electronics, phones
- Computers, software
- Home improvement
There is also a general category that carries a lot of categories in it.
How Does JustAnswer Work?
The workflow is actually very simple. Users or subscribers sign up for JustAnswer, ask a question and receive an answer from a verified expert.
Before you can communicate with an expert, you will have to create an account with JustAnswer. There are a few distinct ways to create an account, and which route you take may affect the price you’re required to pay.
How to Sign Up for JustAnswer
The most advisable way to begin your membership with JustAnswer is by signing up for a weeklong trial. The price for this varies between $1 and $5.
When you visit the website, www.justanswer.com, you’ll see an open conversation window with “Pearl Wilson, Expert’s Assistant.” This automated assistant can send you the link to sign up for a trial membership. You can get in by telling “her” what you need to know. You’ll most likely have to answer a few follow-up questions before you’ll receive a sign-up link and get connected with an expert in your field of choice.
When you successfully sign up, you’ll be asked for your email address, phone number, and your payment information. You’ll be charged only the trial membership fee to start with.
How to Ask a Question on JustAnswer
If you successfully sign up for JustAnswer after sending your question to Pearl Wilson, an appropriate expert will have an opportunity to review the conversation before responding to it.
After sending your question to Pearl, you will be connected with an expert in about 14 minutes. The messaging system allows you to send photos as well as text for clarity, this could be very helpful in some cases.
The Expert Selection Process
If you’re wondering whether the experts are trustworthy or not, the answer is that they should be.
As stated by JustAnswer, “Experts must have recognized credentials in their fields, such as a professional license or years of experience working in a particular specialty.”
Once an expert applies to answer a question on the JustAnswer website, a third-party service verifies the expert’s identity and “at least one relevant credential that qualifies that expert for that purpose” After an expert is approved, he or she is subject to customer ratings, peer reviews, and even secret shoppers. The website clearly shows these ratings for each expert.
JustAnswer uses an algorithm to remove experts that fail to meet certain standards set by an advisory board.
How Much Does JustAnswer Cost?
The monthly membership fee for Just Answer varies depending on your procedure for signing up. Some links will direct you to a $5 week-long trial before charging you $50 monthly while others offer a $5 week-long trial before charging you $74 monthly. Some other links still offer a $1 weeklong trial.
The website doesn’t indicate that there’s a set monthly price for their service, so don’t be surprised if you meet a different pricing model
How to Cancel JustAnswer
After the first seven days, JustAnswer then bills users monthly for continued membership. Again, you can then avoid this fee by canceling your membership just before the trial period ends. According to the JustAnswer website, you can cancel your membership by following the steps below
- Go to www.Justanswer.com
- Click on “My Account” in the top right corner of the screen.
- After that, click on “Membership.”
- When you get to the membership page, choose “Cancel my membership.”
With these steps above, you can avoid the monthly fee and cancel your subscription.