How to Take the Tim Hortons Customer Satisfaction Survey

It is not news that the biggest brands in the USA are taking on customer satisfaction surveys to understand the needs and wants of their customers concerning their products.

How to Take the Tim Hortons Customer Satisfaction Survey
How to Take the Tim Hortons Customer Satisfaction Survey

This article speaks of one such survey. The remaining part of this write-up will show you the best way to take part in this survey and win the prize.

Tim Hortons Customer Satisfaction Survey

Therefore, if you Have visited Tim Hortons recently, it is very necessary that you take part in this survey. The survey was created as a means for them to know your opinions about their products and services.

Your feedback is very important to help them take their services to the next level.

Before we talk about the survey proper. Let’s take a look at an overview of Tim Hortons.

Tim Hortons

Tim Hortons is a famous fast-food joint or restaurant that is known for its coffee and doughnuts. Apart from coffee. This brand also serves tea, hot chocolates, and other baked foods. It has a special diversified menu and hospitality making it the largest fast-food service in Canada.

Now that we have some details about Tim Hortons, Let’s take a look at some details of the survey itself;

Name of the SurveyTim Hortons Survey
URL of the
Receipt validity7 days
Survey rewards$1 Hot Chocolate, French Vanilla, or Iced Coffee
Reward coupon validity30 days
Time to complete the surveyBetween 3 to 5 minutes
Entry limited to1 person for 1 receipt


Rewards of Survey

Just like the surveys taken by other brands, this survey is not without its rewards. The rewards you will get for taking this survey will depend on the decision taken by the company. This means that the company can change the survey amount at any time of the day. So, you must be alert at all times.

The company understands that the customers spend their valuable time trying to participate in this survey, therefore, the company rewards them with a very valuable gift.

After purchasing the restaurant, check your receipt to make sure that you have a valid invitation.

After completing the survey questions, you will get a coupon or the survey code of Telltims Ca.

Requirements of the Tim Hortons Survey

If you want to take part in this survey, here are the major requirements you should have.

  • A good internet-enabled device such as a smartphone or computer.
  • The official URL for the survey website.
  • A recent receipt from your purchase at Tim Hortons.

Rules of the Tim Hortons Survey

There are certain rules guiding this survey. If you disobey any of them, you will be disqualified.

  • You must be a legal citizen of Canada.
  • You must have a Tim Hortons receipt at most 7 days old.
  • All participants must be at least 18 years of age.
  • You only have one chance with a receipt.
  • Once you get a coupon, it will only be valid for the next 30 days.
  • The company does not allow prizes to be transferred to another party.
  • Your rewards must be accepted by you in their original form and you cannot ask for cash in exchange.
  • Scanning and transferring your gift are not acceptable. If you do so, you will be disqualified.
  • You are only allowed to participate in this survey 5 times a month.
  • Employees and associates of Tims are not allowed to take part In this survey.

How to Participate in the Tim Hortons Survey

If you have the requirements for this survey and you are ready to comply with the rules and regulations. Follow the steps below to participate in this survey;

  • First of all, you must have a receipt before you start participating in this survey.
  • To get this receipt, you can visit any nearby location of Tims’s restaurant and buy a food item.
  • First, you have to open the official website of Telltims survey at ca/
  • When you get to the home page of this website, choose the language you prefer.
  • At the bottom of the language tab, enter your survey code from Tims’s receipt.
  • After entering the code, click on the next button.
  • As soon as you clicked the next button, your survey will begin.
  • You will be given a list of questions to answer related to your visit to the restaurant.
  • Make sure you remember your visit to the restaurant and answer the questions given according to your experience.
  • after that, you will be allowed to rate the products and services of Tim Hortons.
  • They are no need to worry about disqualification, rate according to your actual satisfaction level.
  • After completing the survey successfully, you will be required to submit your contact details
  • After that, click “submit”.
  • Now, you can wait for the discount code to appear on Tim Horton’s customer satisfaction survey website.
  • Write down the discount code on your receipt and redeem it within the next 30 days.
  • With that code, you can now enjoy discounted goodies from Tim Hortons.

Tim Hortons Customer Service

If you have any issues while taking the survey that you cannot resolve by yourself, contact Tim Horton’s customer service. You can get to them through their major website,

Frequently Asked Questions

Is the Tim Horton Customer Survey still Ongoing in 2023?

Yes, this survey is still on. If you have all the requirements, you can visit the website and start your survey as soon as possible.

I have a Receipt for the Survey, which is 8 Days Older. Can I still participate in the Survey?

No, you can’t. According to the rules and regulations guiding the survey, your receipt must not be older than 7 days.

What kinds of Benefits do the Tim Horton Restaurant Members Get?

There are lots of rewards or benefits that the customers of this company get. Some of these benefits include reward points, score exclusive offers, Timbits Tuesday rewards, faster checkout, birthday retreats, and a chance to participate in Tim Horton’s games.



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