The Mercari customer service strives to provide a safe, secure, and fun marketplace for buyers and sellers. If a transaction goes sour, someone is attempting to deceive others, or if you notice any Prohibited Items or Conduct, just send them a message via the in-app Help Center and we’d be happy to help.
So maybe the problem you might be having is how to contact the Mercari customer service. Well not to worry as this article is just about that, giving you the ways you can get in touch with the customer care service and things that could be easily solved by the customer care service for you. All you need to do is read down to get more details.
Mercari Customer Service
The Mercari customer services are readily available to help solve any impending issues you are facing or might face. The platform helps provide you with the needed support from experts 24/7. You can also get a one-week free trial membership and get the needed help and support from a real support technician.
So not to worry, if you find yourself lost or frustrated as the Mercari app has made sure to partner with experts to assist the company in providing you with the needed tech support. The people in charge of the customer service are well trained to attend and solve any issues you are having with the app. all you need do is to contact them.
The Mercari Phone-based Customer Care
Mercari is a Japan-based online marketplace that connects buyers and sellers of goods. Mercari began operating in the United States in 2014 and is particularly well-regarded for its e-commerce mobile app. As an established marketplace, it isn’t surprising that Mercari gets lots of requests for customer service.
Due to the current global health situation, Mercari has placed restrictions on the types of customer service available. Phone-based customer service is only available regarding unauthorized financial transactions that take place via the Mercari platform.
Users of Mercari can submit a support request via the platform. Full customer service support, including live chat, might be restored at a later date. You can get more details here.
How to Contact Mercari Customer Service
If you are looking for ways to get in touch with Mercari customer service, they are listed below;
- You can call their phone number
- You can also email their customer service
- Or better still you can chat online with them
- You can also visit any of their office close to you. To get more details simply click here.
If you are interested in buying from the Mercari marketplace there are some guidelines you need to follow they are listed below;
- Do not buy prohibited items
- Talk with your seller and gather information concerning the item’s condition prior to purchase
- Request a tracking number if your seller ships on their own
- Inspect the item upon delivery and do not rate your seller unless you are satisfied
- Once the buyer has rated the seller, all sales are final. To get more details on what and how to buy kindly click here.
Mercari is the perfect place to go when you want to discover items to buy or if you wish to sell. You can get more details about Mercari here.
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